Rebuilding a council chamber broadcast in under 30 days.

The Town of Mangonia Park is a Palm Beach County municipality headquartered at 1755 East Tiffany Drive, West Palm Beach, FL 33407. Town Manager Ken Metcalf and Town Clerk Sherry Albury oversee public meetings that fall under Florida Sunshine Law — every commission session must be recorded, archived, and made publicly accessible.

The Town had been struggling with audio-visual challenges in the Commission Chambers for many years. The existing equipment was antiquated and unreliable: livestreams went out in low resolution, audio was unclear through most of any given meeting, and the system regularly demanded improvised attention from the Clerk just to keep a broadcast alive.

Town leadership had consulted with Primestar Digital Network about upgrading the chamber more than once over the years, but the project was never able to move forward — until October 2025, when the Town solicited Primestar for a formal quote covering both managed professional services and a full technology refresh.

The bar set by the existing broadcast can be heard in the Town's pre-upgrade archive: pre-upgrade meeting (YouTube) .

After approvals, Primestar redesigned the audio-video suite in the Commission Chambers around broadcast-grade hardware and a fully remote production model:

• Three Datavideo PTC-300 4K PTZ cameras covering dais, lectern, and a wide chamber view — driven remotely with no on-site camera operator required.
• Soundcraft Ui24R digital mixer handling the dais microphones, public-comment lectern, and program audio, with a clean broadcast mix routed independently of the room PA.
• Hardware encoders and a dedicated network bridge pushing the production from the chamber to the Primestar Television Studio for switching, monitoring, and distribution.
• Four large display monitors in chamber for presentation playback, program return, and public-facing content during meetings.
• Advanced presentation tools for agenda graphics, lower-thirds, and document display — controlled from the studio, not the dais.
• Live closed captioning embedded on the public stream and burned into the on-demand archive copy for ADA compliance.

Production is handled remotely from the Primestar Digital Network Television Studio. When a meeting is called to order, Primestar operators bring the broadcast up, switch cameras, ride the mix, run presentation graphics, and monitor captioning quality — without any staff intervention in the chamber. The Clerk's office is freed from running AV and can focus on the actual record of the meeting.

Every meeting is published in three places at once:

• Live on the Town's municipal website.
• On-demand on the municipal website, with closed captions, for residents who couldn't attend live.
• The Town's official YouTube channel, for searchable public access and long-term archive.

The clearest measure of the upgrade is simply watching a meeting before and after the cutover.

• Before — antiquated chamber AV: pre-upgrade broadcast
• After — Primestar managed production: post-upgrade broadcast

• Complete chamber rebuild in less than 30 days from approval — no missed meetings during cutover.
• Approximately $20,000 total cost to taxpayers for the full equipment refresh and managed service onboarding.
• Broadcast-grade audio and 4K video replacing the previous low-resolution, intermittent-audio stream.
• The Town Clerk is out of the AV business. Sherry Albury and her team are no longer asked to perform expanded AV duties during meetings — the offsite studio handles the production end-to-end.
• Captioned, archived, and indexable — every meeting is searchable on demand with closed captions, both on the municipal site and on YouTube.

Many Florida municipalities are running chamber AV that was installed a decade or more ago and has quietly drifted out of compliance with how residents now expect to watch a meeting. Mangonia Park shows the project doesn't have to be a multi-year, multi-hundred-thousand-dollar capital build. With the right vendor and a remote production model, a complete chamber upgrade can land in under 30 days at a cost the budget can actually absorb.

If your council chamber sounds familiar, the conversation usually starts with a walkthrough — how many meetings per month, what's in the room today, and what your captioning posture looks like.